Purchase conditions
To process an order in the online store store.calzadospitillos.com will be essential to accept the following terms and conditions:
1. Identification
The general contracting conditions collected in this document are applicable to all commercial transactions that are carried out through the website store.Calzadospitillos.com, whose owner is Silvia Hernandez, S.L., ROAD DE PRÍJANO, 46 - 26580 - Arnedo , La Rioja. CIF-B26309492.
Registration data: Reg. Commercial of La Rioja, Volume 477, Book 0, Folio 221 Section 8. LO-7227 sheet, registration 1.
For the purposes of this document, the contact phone is 941 385 054 and the contact email is admin@calzadospitillos.com.
2. Intellectual and industrial property
Rights related to industrial and intellectual property (by way of enunciative and non -limiting: brands, logos, texts, photographs, icons, images, as well as graphic design, source code and other software elements contained on the website www.tienda .Calzadospitillos.com is owned by Silvia Hernandez, S.L.
Without the prior authorization written in a reliable way of Silvia Hernandez, S.L. or, where appropriate, of the representative or manufacturer of the rights holding the rights, it is not allowed to use, reproduce, transmit, manipulate, as well as any use that exceeds normal and necessary use for the visit of the page and the use of the services offered.
Access to the products supplied does not suppose by Silvia Hernandez, S.L. Resignation, transmission or total or partial assignment of the rights derived from intellectual and industrial property, nor attributes rights of use, alteration, exploitation, reproduction, distribution or public communication on these contents without the prior and express written authorization of the respective holders of these rights, without prejudice to the right of visualization and obtaining of a private copy of security of such contents, provided that said right is exercised according to the principles of good faith and provided that the intellectual and industrial property of the holder of such rights is remained unchanged, It is used without commercial purposes and exclusively for user personal information.
The responsibility derived from the use of materials protected by intellectual and industrial property rights contained in this page will correspond exclusively to the user.
3. Object and activity
Silvia Hernandez, S.L. Through its website it is dedicated to the sale and distribution of footwear.
4. Update of the website referred to hiring
Silvia Hernández, S.L. The right to make modifications and updates on products, prices, promotions and other conditions contained in https://tienda.calzadospitillos.com reserves, although the modifications made in prices will not affect orders made prior to said modifications .
Silvia Hernandez, S.L., within its media, ensures that the information offered on the website is truthful and appears without typographic errors. In the event that some typography error occurs, oblivious to the will of Silvia Hernandez, S.L., will proceed to its immediate correction. If it happened that a customer decided to make some purchase based on an error of this type, Silvia Hernandez, S.L. He will immediately inform you of this error, both parties can terminate the purchase at no cost as long as the existence of said error is justified.
5. Language and contract duration. Minimum contracting age
Regardless of the possible translations of the section of these general sales conditions, the official language of the contract will always be the Spanish version.
As a contract duration we understand all phases between the application of the initial order until the effective delivery of the requested goods by Silvia Hernandez, S.L. and the total fertilizer of the agreed price by the client.
According to Art.1263 of the Civil Code, minors not emancipated and the incapacitated cannot enter into a distance purchase contracts without the express consent of their parents or guardians.
Through the acceptance of these general conditions of sale, the client states of being of legal age (at least 18 years) and having the legal capacity to acquire the services and/or products offered through the web, and that includes and understands the conditions general in its entirety.
6. LEGAL GUARANTEE AND POST SALE SERVICE
In its consumer, the client of our online store has, apart from the rights described here, all legal rights under Spanish and European legislation regarding the sale of consumer goods. We inform you that these legal rights can never be affected by these "general conditions of sale".
In any case of defective product, we inform you that according to current regulations the seller must proceed, as appropriate, to the repair, replacement, reduction of the contract price or resolution, efforts that will be free for the consumer and user. The seller responds to the faults of conformity that are manifested within two years from the delivery. The consumer and user must inform the seller of the lack of conformity within two months since he was aware of it.
7. Product description precision
Although it is our commitment to optimize the precision of any information regarding the characteristics, qualities, images, etc. Of our articles published in this online store, our company does not expressly guarantee the total precision, reliability or exhaustivity of such information that could sometimes be altered by differences in the configurations of the different types of browsers used to access our online store.
In any case that the customer considers that the product bought does not correspond exactly to the article demonstrated in the catalog of our online store can return it according to deadlines and form described here (see section "Returns and cancellations") without being able to claim anything else in concept of damages.
8. How to buy
Through the consultation of our website you can inform our products and prices, adding your selection to the cart through the selection "Add to the cart".
Once this selection is finished, in the processing of the order, you can review the status of your order and/or modify its content, as well as "continue buying."
When you consider the selection process, continue to the next “process order” step, completing the mandatory fields marked.
Once finished, fill the demanded fields in terms of payment.
Check that all purchase data and other conditions are correct and the purchase ends, once the purchase conditions are read and accepted, marking "pay."
After confirmation of the order, a notice of the confirmation of the order will be sent.
9. Payment methods.
Its online charges quickly, easy and safely
Counter -time
Will pay the request from the order directly to the person you make you deliver in the indicated address.
The person responsible for any transaction with payment cards through this payment catwalk is Silvia Hernandez, S.L.
More information about ‘Safe Payment’: https://www.calzadospitillos.com/es/p/5-pago-seguro
You can access our illustrative video ‘How it works’ http:/store with useful information about the general functioning of our online store.
SCALAPAY
Buying with Scalapay you will receive your order immediately and pay in the number of deadlines you have established. You accept that the deadlines are given to retail installations SPV 1 Limited, to the linked parties and their assignees, and you authorize said assignment.
10. Transaction security
Silvia Hernandez, S.L. It uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all in order to avoid unauthorized access of data. To achieve these purposes, the user/client accepts that the provider obtains data for the corresponding authentication of access controls ..
Any hiring process that entails the introduction of personal data will always be transmitted by means of a safe communication protocol (https: //) so that no third party has access to the information transmitted via electronic communications.
11. Shipments and delivery
Silvia Hernandez, S.L. It is obliged to deliver the goods purchased by the user, in the address indicated by the user for this purpose in the order form. In case of omission or error in the completion of said data, Silvia Hernandez, S.L. It is not responsible for the disadvantages caused and the derivative reexpedition expenses will be borne by the user. In no case will shipments be made to postal and broadcaster sections.
Shipments will be made only within the territory of the Peninsula and Balearic Islands and Portugal within an approximate term of 24/48 hours through a messaging company. In the Canary Islands we temporarily do not ship. Nor are shipments made to other destinations abroad.
Silvia Hernandez, S.L. It reserves the right to vary the type of shipping and the company by which it is made, regardless of what is stated in these pages and provided that it does not involve a manifest damage for the user.
The responsibility for the articles is ours until the reception of the client's shipment, except in the event that the client expressly chooses a form of shipping different from the proposed by Silvia Hernandez, S.L. , in which case our responsibility would end at the time of collecting the shipment in our warehouse.
In the event that force majeure did not allow the delivery of the order within the established period, Silvia Hernandez, S.L. He undertakes to inform the user as soon as possible of the new scheduled delivery date, leaving Silvia Hernandez, S.L., in this case, released from the commitment indicated in the previous section.
If the messaging company could not deliver for not finding a person who receives shipping at the indicated destination, the courier company will provide instructions to the user to agree on a new delivery date.
At the time of reception, the user must verify that the order coincides in the quantity and typology of the product with the request. If there is some discrepancy, the user must follow the indications of section 8 of these conditions.
According to delivery mode selected by the customer there will be shipments expenses that will always be added on the final purchase price. However, the client will always be informed before confirming his request for associated shipping costs. The acceptance of the "general conditions of sale" by the client will always mean the acceptance of the shipping costs by the client, which will be shown in the process of processing the order.
All orders to Peninsula, Balearic Islands and Portugal have € 4.25 VAT shipping costs included.
Delivery deadlines in Easter or Christmas periods can be affected due to holidays.
12. Returns and cancellations.
Right of withdrawal
If for any reason it is not satisfied with your order, it has a period of 30 calendar days, counting from the date of issuance of the order, to return it. In informative mode, we let him know that said period of withdrawal of 30 calendar days is superior of the minimum period of 14 calendar days established by current regulations (according to art.68-79 of the Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws).
In order for their right to give up the purchase, all returned products must be in perfect condition and with their initial packaging, otherwise, good may suffer depreciation.
We inform you that all custom items are strictly excluded from the right to buy by the customer. As well as cigarette masks that cannot be changed or returned for safety and hygiene reasons.
To exercise your right of withdrawal you can request it within your personal area in the "Order History" section through the selection of the order and article you want to return. It can also be directed to us through the contact data that appear in the section below "Cancellation of Purchases". Likewise, if I wanted to, you can exercise your right of withdrawal through the following form Send us by email or postal mail.
We inform you that in the case you want to exercise your right of withdrawal, the cost of the return will be free.
Refund
The reimbursement period is 14 calendar days from the communication of withdrawal, although it will be done but once the items have been received and proven that the user has not made a different manipulation than necessary to establish nature, characteristics and operation of articles.
If the payment was made by bank transfer, the refund in the client's account will be made in the shortest possible time from the reception and approval of the request for dismissal by Silvia Hernandez, S.L .. if the payment was made through Bank card, the refund will be made on the same card. If the payment was made through PayPal, the refund will be made to the PayPal account. If the payment was carried out through the “counter -tire” payment modality for greater security and comfort, the return of the amount will be made to the bank account that you indicate.
Cancellation of purchases.
The user can cancel the purchase process as long as it has not been processed in its entirety. In order to ensure this cancellation, it is advisable to immediately contact Silvia Hernandez, S.L. by email to admin@grupopitillos.com , postal mail (Silvia Hernandez, S.L., Ctra de Prejano, 35 - 26580 - Arnedo, La Rioja) or by phone, 941385054
For more information about our shipping and deliveries policy, you can access https://www.calzadospitillos.com/es/p/1-envios. For more information about our change and returns policy you can access https://www.calzadospitillos.com/es/p/8-cambios-y-devolutions.
13. Data protection
Generalities In compliance with the provisions of current regulations on personal data protection, we inform you that your personal data will be treated by Silvia Hernández, S.L., as responsible for treatment with the purpose of administrative, commercial management management and prosecutor of orders made through our online store as well as commercial actions derived from the management of our clients.
We inform you that in compliance with current regulations your data will be communicated to the courier companies and other transport companies that will carry out the home delivery service under our commission. Our company will take all necessary measures to guarantee compliance with current regulations on data protection on our clients by our suppliers.
We also inform you that except for legal obligation or express consent for its part that Silvia Hernandez, S.L is not going to yield your data to third parties other than, where appropriate, identified here.
You have the right to obtain confirmation on whether in Silvia Hernandez, S.L we are dealing with your personal data, therefore you have the right to access your personal data, rectify the inaccurate data or request your suppression when the data is no longer necessary as well as exercising the other rights collected by the regulations of the manner explained in the additional information. You can exercise the rights mentioned in the terms established in current regulations by addressing Silvia Hernandez, S.L, Carda Préjano, 30 26580 Arnedo (La Rioja), E-mail: protecciondatos@calzadospitillos.com.
You can also request the same contact data, additional information on our data protection policy.
Likewise, you will be able to consult additional information protection information in This link.
Legal scope of use of customer email addresses. Customers, due to the fact of registering as such and acquiring our products, will receive promotions as well as information bulletins on novelties. This service is subject to the provisions of article 21.2 of Law 34/2002, on Services of the Information and Electronic Commerce Services, modified by Law 32/2003, of November 3, General Telecommunications that authorizes the Sending electronic commercial communications when there is a previous contractual relationship and products or services similar to those subject to hiring are advertised. However, all the commercial communications sent by Silvia Hernández, S.L will be clearly identifiable as such through the reference "advertising" at the beginning of the body of the message and will identify Silvia Hernández, S.L as the entity responsible for the shipment. Each shipment will provide a simple and free medium so that the recipient can unsubscribe from the commercial communications system by e-mail.
14. Applicable legislation
Commercial transactions made with are subject to Spanish legislation.
Laws of application to matter:
Law 7/2017, of November 2, which is incorporated into the Spanish legal system of the 2013/11/EU Directive, of the European Parliament and the Council, of May 21, 2013, relating to the alternative resolution of litigation in matters. of consumption
Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, approved by the Royal Legislative Decree 1/2007, of November 16.
Regulation (EU) No. 524/2013 of Parliament and the Council, of May 21, 2013
Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws
Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce and Law 32/2003, of November 3, General Telecommunications.
Law 7/96, of January 15, on Retail Trade Order (L.O. 2/1996, of January 15, complementary to the ordering of retail trade, Law 47/2002, of December 19, on the reform of Law 7 /1996 and Law 1/2010, of March 1 of reform of Law 7/1996)
Law 7/1998 on general conditions of hiring
How many legal provisions are applicable.
In case of conflict or disagreement in the interpretation or application of these general hiring conditions, the courts or courts that know the matter will be those provided by the applicable regulations on jurisdiction.
In the event that the buyer has his domicile outside of Spain, both parties will be submitted to the Courts and Courts of La Rioja (Spain).
15. Online litigation resolution
In accordance with Art. 14.1 of Regulation (EU) 524/2013, the European Commission facilitates an online litigation resolution platform that can be used in any case of discrepancy, conflict, etc. between the consumer and our trade. Access to this online litigation resolution platform is available in the following link: http://ec.europa.eu/consumers/odr/.
The online litigation resolution platform can be used only by consumers residing in the EU. For more information about the process you can consult the following link: https://webgate.ec.europa.eu/odr/.
16. Exclusion of guarantees and responsibility
Pitillos does not grant any guarantee or be responsible for the damages of any nature that could be derived from:
The lack of availability and technical continuity or the operation of the page.
The lack of utility, adaptation or validity of the web, services, contents in order to respond to the needs, activities or expectations of the users.
Of the negligent or illicit use of the web in general that do not respect the norms defined in this legal notice, to good faith, public order.
Errors: With respect to the existence of errors or inaccuracies on the website and because the contents have been written according to good faith and will be remedied by pitillos as soon as possible and as soon as you have knowledge of it.
17. Draws and promotions
1. APRIL DYNAMIC FOAM 100 Pares
Participation requirements
- Follow pitillos shoes on Instagram
- Leave us your email through the participation form
- Participation dates: from April 17 to 26.
The winners of the Dynamic Foam pairs must meet the following conditions to enjoy the prize.
You can only exchange a Dynamic Foam sports winner.
The coupon is personal and non -transferable
To be valid, you must have received the official confirmation email of pitillos.
If the previous requirements are not met, the company may cancel the order for acting in bad faith.
